Support

IT Help

The tools we work with day to day, and how to get access to them.

Communication & collaboration

Email

Microsoft 365. Our primary channel for formal and external communication.

Teams

Microsoft 365. Day-to-day collaboration, chats, and meetings across the company.

Project & task management

Dev team

Azure DevOps

Used by the Dev team to run sprints, track work items, and manage the Scrum process.

All other teams

ClickUp

Used by every team outside of Dev to plan, track, and manage their work.

Storage

OneDrive & Google Drive

We use OneDrive or Google Drive for file storage and sharing, depending on what best fits the team or project.

Design & product

Figma

Our design tool for product and brand work.

Canva

Used for building presentations and quick visual assets.

StoriesOnBoard

Used by the Product team for story mapping and roadmapping.

AI tools

Tools like ChatGPT, Claude, and Gemini are available to help you work faster.

Use with caution

AI tools are here to augment your work, not replace it. Stay in control of the output, review it critically, and make sure the final result meets the quality bar the work needs.

Need access to a tool?

Go to your direct manager to request access.

Coming soon

Coming soon

Submitting a support ticket

How to log hardware, software, or access issues.

Coming soon

Requesting equipment

How to request a laptop, monitor, or other hardware.

Coming soon

Troubleshooting guides

Self-service fixes for common issues.